{"id":231775,"date":"2025-03-18T15:43:06","date_gmt":"2025-03-18T14:43:06","guid":{"rendered":"https:\/\/autoritas.net\/quejas\/"},"modified":"2025-05-09T13:18:05","modified_gmt":"2025-05-09T11:18:05","slug":"quejas","status":"publish","type":"page","link":"https:\/\/autoritas.net\/ca\/quejas\/","title":{"rendered":"Queixes i suggeriments"},"content":{"rendered":"\t\t<div data-elementor-type=\"wp-page\" data-elementor-id=\"231775\" class=\"elementor elementor-231775 elementor-231746\" data-elementor-post-type=\"page\">\n\t\t\t\t<div class=\"elementor-element elementor-element-d3daa3c e-flex e-con-boxed e-con e-parent\" data-id=\"d3daa3c\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t<div class=\"elementor-element elementor-element-9530480 e-con-full e-flex e-con e-child\" data-id=\"9530480\" data-element_type=\"container\" data-e-type=\"container\" data-settings=\"{&quot;background_background&quot;:&quot;classic&quot;}\">\n\t\t\t\t<div class=\"elementor-element elementor-element-1f6b3eb elementor-widget__width-initial elementor-widget elementor-widget-heading\" data-id=\"1f6b3eb\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<h1 class=\"elementor-heading-title elementor-size-default\">QUEIXES I SUGGERIMENTS<\/h1>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-0748ebe e-flex e-con-boxed e-con e-parent\" data-id=\"0748ebe\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t\t\t<div class=\"elementor-element elementor-element-49e2462 elementor-widget elementor-widget-text-editor\" data-id=\"49e2462\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<p class=\"\" data-start=\"283\" data-end=\"513\"><strong data-start=\"283\" data-end=\"318\">Tens una queixa o suggeriment?<\/strong><\/p><p class=\"\" data-start=\"283\" data-end=\"513\">Volem escoltar-te. Aquest espai est\u00e0 pensat perqu\u00e8 puguis comunicar qualsevol i<strong data-start=\"404\" data-end=\"451\">ncid\u00e8ncia, inquietud o proposta de millora<\/strong> relacionada amb el desenvolupament del projecte o la col\u00b7laboraci\u00f3.<\/p><p class=\"\" data-start=\"515\" data-end=\"675\">Tots els missatges seran tractats amb <strong data-start=\"553\" data-end=\"584\">confidencialitat i serietat<\/strong>, i et garantim una <strong data-start=\"608\" data-end=\"646\">resposta oportuna i personalitzada<\/strong> per part del nostre equip.<\/p><p class=\"\" data-start=\"677\" data-end=\"751\">Si us plau, omple aquest formulari amb la m\u00e0xima claredat possible.<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-12942c7 elementor-button-align-stretch elementor-widget elementor-widget-form\" data-id=\"12942c7\" data-element_type=\"widget\" data-e-type=\"widget\" data-settings=\"{&quot;step_next_label&quot;:&quot;Seg\\u00fcent&quot;,&quot;step_previous_label&quot;:&quot;Anterior&quot;,&quot;button_width&quot;:&quot;100&quot;,&quot;step_type&quot;:&quot;number_text&quot;,&quot;step_icon_shape&quot;:&quot;circle&quot;}\" data-widget_type=\"form.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t<form class=\"elementor-form\" method=\"post\" name=\"queixes\" aria-label=\"queixes\">\n\t\t\t<input type=\"hidden\" name=\"post_id\" value=\"231775\"\/>\n\t\t\t<input type=\"hidden\" name=\"form_id\" value=\"12942c7\"\/>\n\t\t\t<input type=\"hidden\" name=\"referer_title\" value=\"Autoritas Consulting\" \/>\n\n\t\t\t\n\t\t\t<div class=\"elementor-form-fields-wrapper elementor-labels-above\">\n\t\t\t\t\t\t\t\t<div class=\"elementor-field-type-text elementor-field-group elementor-column elementor-field-group-name elementor-col-33 elementor-field-required elementor-mark-required\">\n\t\t\t\t\t\t\t\t\t\t\t\t<label for=\"form-field-name\" class=\"elementor-field-label\">\n\t\t\t\t\t\t\t\tNom\t\t\t\t\t\t\t<\/label>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t<input size=\"1\" type=\"text\" name=\"form_fields[name]\" id=\"form-field-name\" class=\"elementor-field elementor-size-md  elementor-field-textual\" placeholder=\"Nom\" required=\"required\">\n\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t<div class=\"elementor-field-type-text elementor-field-group elementor-column elementor-field-group-field_5f7ed61 elementor-col-33 elementor-field-required elementor-mark-required\">\n\t\t\t\t\t\t\t\t\t\t\t\t<label for=\"form-field-field_5f7ed61\" class=\"elementor-field-label\">\n\t\t\t\t\t\t\t\tCognoms\t\t\t\t\t\t\t<\/label>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t<input size=\"1\" type=\"text\" name=\"form_fields[field_5f7ed61]\" id=\"form-field-field_5f7ed61\" class=\"elementor-field elementor-size-md  elementor-field-textual\" placeholder=\"Cognoms\" required=\"required\">\n\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t<div class=\"elementor-field-type-email elementor-field-group elementor-column elementor-field-group-email elementor-col-33 elementor-field-required elementor-mark-required\">\n\t\t\t\t\t\t\t\t\t\t\t\t<label for=\"form-field-email\" class=\"elementor-field-label\">\n\t\t\t\t\t\t\t\tEmail\t\t\t\t\t\t\t<\/label>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t<input size=\"1\" type=\"email\" name=\"form_fields[email]\" id=\"form-field-email\" class=\"elementor-field elementor-size-md  elementor-field-textual\" placeholder=\"Email (nom\u00e9s es far\u00e0 servir per respondre aquest missatge.)\" required=\"required\">\n\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t<div class=\"elementor-field-type-select elementor-field-group elementor-column elementor-field-group-field_a3cd1ed elementor-col-50 elementor-field-required elementor-mark-required\">\n\t\t\t\t\t\t\t\t\t\t\t\t<label for=\"form-field-field_a3cd1ed\" class=\"elementor-field-label\">\n\t\t\t\t\t\t\t\tTipus (selecciona una opci\u00f3)\t\t\t\t\t\t\t<\/label>\n\t\t\t\t\t\t\t\t<div class=\"elementor-field elementor-select-wrapper remove-before \">\n\t\t\t<div class=\"select-caret-down-wrapper\">\n\t\t\t\t<i aria-hidden=\"true\" class=\"eicon-caret-down\"><\/i>\t\t\t<\/div>\n\t\t\t<select name=\"form_fields[field_a3cd1ed]\" id=\"form-field-field_a3cd1ed\" class=\"elementor-field-textual elementor-size-md\" required=\"required\">\n\t\t\t\t\t\t\t\t\t<option value=\"Queixa\">Queixa<\/option>\n\t\t\t\t\t\t\t\t\t<option value=\"\"><\/option>\n\t\t\t\t\t\t\t\t\t<option value=\"Suggeriment\">Suggeriment<\/option>\n\t\t\t\t\t\t\t\t\t<option value=\"\"><\/option>\n\t\t\t\t\t\t\t\t\t<option value=\"Comentari general\">Comentari general<\/option>\n\t\t\t\t\t\t\t\t\t<option value=\"\"><\/option>\n\t\t\t\t\t\t\t\t\t<option value=\"Altre (especificar en el missatge)\">Altre (especificar en el missatge)<\/option>\n\t\t\t\t\t\t\t<\/select>\n\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t<div class=\"elementor-field-type-text elementor-field-group elementor-column elementor-field-group-field_ca8c7fe elementor-col-50\">\n\t\t\t\t\t\t\t\t\t\t\t\t<label for=\"form-field-field_ca8c7fe\" class=\"elementor-field-label\">\n\t\t\t\t\t\t\t\tAssumpte\t\t\t\t\t\t\t<\/label>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t<input size=\"1\" type=\"text\" name=\"form_fields[field_ca8c7fe]\" id=\"form-field-field_ca8c7fe\" class=\"elementor-field elementor-size-md  elementor-field-textual\" placeholder=\"Exemple: incid\u00e8ncia en l&#039;entrega de continguts\">\n\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t<div class=\"elementor-field-type-textarea elementor-field-group elementor-column elementor-field-group-message elementor-col-100 elementor-field-required elementor-mark-required\">\n\t\t\t\t\t\t\t\t\t\t\t\t<label for=\"form-field-message\" class=\"elementor-field-label\">\n\t\t\t\t\t\t\t\tMissatge\t\t\t\t\t\t\t<\/label>\n\t\t\t\t\t\t<textarea class=\"elementor-field-textual elementor-field  elementor-size-md\" name=\"form_fields[message]\" id=\"form-field-message\" rows=\"4\" placeholder=\"La teva queixa o suggeriment\" required=\"required\"><\/textarea>\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t<div class=\"elementor-field-type-recaptcha_v3 elementor-field-group elementor-column elementor-field-group-field_c1c28b9 elementor-col-100 recaptcha_v3-bottomright\">\n\t\t\t\t\t<div class=\"elementor-field\" id=\"form-field-field_c1c28b9\"><div class=\"elementor-g-recaptcha\" data-sitekey=\"6LcMSt0pAAAAAKc1-QEoRtZ2-IUvM8LHrGyALkik\" data-type=\"v3\" data-action=\"Form\" data-badge=\"bottomright\" data-size=\"invisible\"><\/div><\/div>\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t<div class=\"elementor-field-type-acceptance elementor-field-group elementor-column elementor-field-group-field_94ea622 elementor-col-100 elementor-field-required elementor-mark-required\">\n\t\t\t\t\t\t\t<div class=\"elementor-field-subgroup\">\n\t\t\t<span class=\"elementor-field-option\">\n\t\t\t\t<input type=\"checkbox\" name=\"form_fields[field_94ea622]\" id=\"form-field-field_94ea622\" class=\"elementor-field elementor-size-md  elementor-acceptance-field\" required=\"required\">\n\t\t\t\t<label for=\"form-field-field_94ea622\">He llegit i accepto la <a href=\"https:\/\/autoritas.net\/ca\/pagines-del-footer\/politica-de-privacitat\/\" target=\"_blank\">Pol\u00edtica de Privacitat <\/a>i la <a href=\"https:\/\/autoritas.net\/ca\/pagines-del-footer\/proteccio-de-dades\/\" target=\"_blank\">Pol\u00edtica de Protecci\u00f3 de Dades<\/a>, i dono el meu consentiment per al tractament de les meves dades personals segons el que s\u2019hi descriu.<\/label>\t\t\t<\/span>\n\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t<div class=\"elementor-field-group elementor-column elementor-field-type-submit elementor-col-100 e-form__buttons\">\n\t\t\t\t\t<button class=\"elementor-button elementor-size-sm\" type=\"submit\">\n\t\t\t\t\t\t<span class=\"elementor-button-content-wrapper\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<span class=\"elementor-button-text\">ENVIAR MISSATGE<\/span>\n\t\t\t\t\t\t\t\t\t\t\t\t\t<\/span>\n\t\t\t\t\t<\/button>\n\t\t\t\t<\/div>\n\t\t\t<\/div>\n\t\t<\/form>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-977dc11 elementor-widget elementor-widget-text-editor\" data-id=\"977dc11\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<p class=\"\" data-start=\"1017\" data-end=\"1159\">Si necessites fer un seguiment o tens dubtes addicionals, ens pots escriure a: <a rel=\"noopener\" data-start=\"1104\" data-end=\"1159\"><strong data-start=\"1105\" data-end=\"1129\">support@autoritas.es<\/strong><\/a><\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t","protected":false},"excerpt":{"rendered":"<p>QUEIXES I SUGGERIMENTS Tens una queixa o suggeriment? Volem escoltar-te. Aquest espai est\u00e0 pensat perqu\u00e8 puguis comunicar qualsevol incid\u00e8ncia, inquietud o proposta de millora relacionada amb el desenvolupament del projecte o la col\u00b7laboraci\u00f3. Tots els missatges seran tractats amb confidencialitat i serietat, i et garantim una resposta oportuna i personalitzada per part del nostre equip. [&hellip;]<\/p>\n","protected":false},"author":3,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"footnotes":""},"class_list":["post-231775","page","type-page","status-publish","hentry"],"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v27.0 - https:\/\/yoast.com\/product\/yoast-seo-wordpress\/ -->\n<title>Queixes i suggeriments - Autoritas Consulting<\/title>\n<meta name=\"description\" content=\"Consultora en estrategia, comunicaci\u00f3n y digitalizaci\u00f3n para empresas y administraciones. 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